Beacon Docs
  • Announcements - Modals/Slide Outs
  • Announcements - Banners/Info-Island
  • Highlights - Tooltips/Hotspots
  • Journeys - Flows
  • Journeys - Guides
  • NPS & Forms - Surveys
  • AI chat setup
  • How AI Assist work?
  • How to create commands in Dashboard?
  • How to create Badges?
  • How to setup Dashboard?
  • How to setup Editor Extension?
  • How to create commands using Editor Extension?
  • How to setup SDK?
  • How to create Product Tours/Flows?
  • How to create Modals/Slide-Outs?
  • How to create Segment?
  • How to create Tooltips/Hotspot?
  • How to create User Guides?
  • How to create Banners/Info-Island?
  • How to create NPS & Forms or a Surveys?
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  • Form Assist
  • Page Assist

How AI Assist work?

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Last updated 1 year ago

Upon making the AI chat public, it will appear as illustrated in the screenshot on your dashboard. You can use the search feature at the top to look for any of your help documentation.

Select the lower search field to engage in a chat with the AI chatbot.

Form Assist

While filling out a form, if the user clicks on an input field and then clicks outside or starts entering/deleting text, Form Assist will recognize the user's struggle. It will display a small nudge indicating the need for help, as illustrated in the screenshot below. Clicking on it will prompt the AI chatbot to show all relevant documentation related to that specific field.

Page Assist

In the chatbot, there's a magical tool accompanied by a customized label. With this tool, you can select content on any page, and in the chat section, you'll receive an overview of that page.