NPS & Forms - Surveys

To initiate the creation of a Survey Form, navigate to the "Engagement" section "NPS & Forms" and click on "Create Survey" or use the shortcut "Command + K" or "CTRL + K" and enter "Create Survey Form" to access the respective page.

Input the survey name, customize the card style in the Styles section, set up the audience and display conditions in the Settings tab, and choose the trigger type, such as delay, on event, or immediate.

Within the editor, choose the block type according to your needs and proceed with customization.

Utilize the text field block type to incorporate a text field and assign a label to it.

Employ the rating block type to integrate a numerical, emoji, or star-based rating according to your preference. Include starting and ending labels, and specify the number of elements to display.

Refer below for an illustration of how the configured rating form will appear.

The illustration below showcases how the form will appear in the user dashboard.